Your stores. Your standards. Finally, one system for both.

Multi-unit retailers and franchise operators use PINATA to manage vendor programs, enforce SOPs, run field audits, and see what's actually happening at every location — without driving there.

Store Operations

Ask PINATA AI anything…

Coverage

  • 127 of 156 assigned stores covered — week of Mar 9
  • 127 Stores Covered
  • 81% of 156 assigned
  • 92% SOP Compliance (+5 pts vs. last audit)
  • 9 Issues Auto-Found from photos by PINATA AI Vision
  • 98% Photo Verified (GPS + time every submission)

Latest Verified Photos

  • End cap
  • Shelf set
  • Cooler
  • Display

PINATA AI Vision QA

  • Shelf gap detected at Valley Grocers — restock task auto-created for tomorrow.
  • Planogram match 96% at Harvest Market — approved automatically.

The Challenge

If you run stores, you know the feeling. Thirty vendor programs landing at each location every quarter. Brand reps showing up unannounced. Agency staff who may or may not have been trained. Display builds that may or may not match the planogram. And a district manager who's supposed to verify all of it across 40 locations with a clipboard and a car.

Then there's the internal side. The SOP binder that governs every opening procedure, cleaning protocol, display standard, and safety check. It's the backbone of store operations, and it's almost certainly out of date at half your locations. Nobody knows which version each store is using. Nobody can prove it was followed today.

Three problems every multi-unit operator faces. One platform that solves all of them.

1. Vendor Program Management

  • Single portal for vendor programs visibility
  • Photo-verified executions
  • GPS check-in/check-out for every vendor visit
  • Real-time vendor performance dashboards
  • Automated alerts for late executions

2. SOP Compliance & Daily Operations

  • Digital SOP checklists with photo verification
  • Opening/closing procedure tracking
  • Compliance with display and merchandising standards
  • Safety and cleanliness audits
  • Version-controlled SOPs pushed to every location instantly

3. Field Team Operations & Store Audits

  • GPS-verified visits
  • Structured store audit templates
  • Mystery shopping programs
  • Cross-location compliance scoring
  • Performance benchmarking by location, region, and district

From corporate standard to store-level proof

  • DEFINE: Set the standard and create SOP checklists and program requirements.
  • SCHEDULE: Plan vendor visits and assign tasks to locations.
  • EXECUTE: Store teams complete daily checklists using mobile devices.
  • VERIFY: Timestamped, GPS-verified, and photo-documented actions.
  • MONITOR: HQ sees real-time compliance dashboards.

See every location. Every day.

Location Compliance Overview

  • SOP completion rates and audit scores for every location.

Daily SOP Tracker

  • Monitor stores' opening procedures in real time every morning.

Vendor Visit Log

  • Document every vendor visit with details and photos.

Audit Results & Trends

  • Track audit scores by location over time.

SOP Version Control

  • Push updates to SOPs and monitor acknowledgment.

Escalation & Action Items

  • Generate action items from audits with deadlines.

Built for every level of multi-unit operations

VP of Operations / COO

  • Manage compliance across all locations, identifying issues early.

District / Regional Managers

  • Utilize structured audit templates during store visits.

Store Managers

  • Replace binders with mobile checklists.

Vendor / Partner Relations

  • Provide a unified system for vendor operations.

Why PINATA for retailers

Not another task app.

  • Designed specifically for retail operations and vendor management.

Both sides of the counter.

  • PINATA integrates with vendors, facilitating direct reporting.

Structured data, not just completed tasks.

  • Each completion event is documented and can be analyzed.